Mitsubishi Outlander Lemon Law – Software Recall
Mitsubishi Motors North America notified the National Highway Traffic Safety Administration (NHTSA) on Sept. 14 they will recall almost 60,000 SUVs equipped with faulty safety systems.
The Cypress, California-based manufacturer sent the NHTSA a safety recall stating they will recall 58,916 2017-2018 Mitsubishi Outlander, 2018 Mitsubishi Outlander Sport, and 2018 Mitsubishi Eclipse Cross vehicles built between Aug. 1, 2016 and April 13, 2018.
The affected vehicles contain inappropriate software in their hydraulics’ Electronic Control Units (ECU). The software causes electrical noise when the hydraulic unit’s pump motor operates, resetting the ECU. This can cause numerous safety problems including disabling automatic braking, locking the wheels, canceling electrical stability control functions, or releasing the brake during brake auto hold.
If you are an owner of a lemon Mitsubishi, contact Allen Stewart’s team of experienced lemon law attorneys today.
Mitsubishi first received reports regarding Adaptive Cruise Control problems in March 2017. Engineers were unable to replicate the error. The manufacturer received two additional reports from April to August 2017, and was later able to reproduce the defect using returned parts. Mitsubishi worked with Fort Mill, South Carolina-based component supplier Continental Automotive Systems from December 2017 to April 2018, eventually finding fault in the hydraulic ECU software.
Mitsubishi decided on Sept. 7, 2018 to conduct a safety recall.
Mitsubishi will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall is expected to begin October 16, 2018. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi’s number for this recall is SR-18-008. Mitsubishi consumers can also visit the NHTSA’s website, and enter their VIN to see if their vehicle is included in any recalls.
Your vehicle’s manufacturer is legally required to fix any recalled problems for free. If the dealership refuses to fix the part or tries to charge you for the repair, contact the manufacturer immediately. The Highway Safety Act of 1970, which created the NHTSA, requires car manufacturers to pay for the recall and replacement of a defective part.
If the manufacturer fails to repair, replace, repurchase, or provide your recalled vehicle’s loss value, they are violating the warranty and a lawyer may be able to help you. Lemon law attorneys help their clients by dealing directly with the manufacturer on the clients’ behalf, working to promptly resolve the issue and get their clients back on the road. Thanks to the Magnuson-Moss Warranty Act, attorneys can seek their fees directly from the manufacturer, meaning a client can obtain legal counsel without having to pay attorneys’ fees directly out of pocket.
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