A Firestone technician was caught on camera driving recklessly on a routine test drive, according to a KVUE-TV report.
Jeremy Gulick of Georgetown told KVUE he dropped his 2017 Subaru WRX off at the Firestone Complete Auto Care location in Round Rock on March 5, 2018 for new tires and an alignment.
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However, when he picked his car up, he found something unexpected on his dashboard camera.
“When I went and picked up the car, I checked the dash cam footage, and when I pulled up and looked at the video, I saw him driving not very pleasantly to the transmission or to the engine. Not very safe down some of the back roads,” Gulick said.
Gulick said his dash cam video recorded the technician driving out of a parking lot and onto the Interstate 35 frontage road at a high rate of speed, taking risky turns all the way.
Gulick provided the video to KVUE which shows a 30 miles per hour speed limit sign even as the dash cam’s software shows the technician driving closer to 60 miles per hour, weaving in and out of the center turn lane.
“There’s no reason to drive the car like that, especially after doing a cold start and just doing an alignment. There’s no reason to do hard shifts or speed through rural streets like that,” Gulick said.
Gulick said he contacted Firestone as soon as he saw the video.
“I just want to make sure that it doesn’t happen again, that it doesn’t happen to other people who may not know about it because they don’t have a dash cam in their car,” he said.
Bridgestone Americas, which owns Firestone, sent KVUE a statement saying their employees are “committed to treating customers and their vehicles with care and respect.”
“The incident that occurred at the Firestone Complete Auto Care store in Round Rock, Texas is highly unusual and does not in any way reflect the high standards of safety, professionalism, and customer service to which our employees are held,” the statement read. “While we do not publicly disclose confidential personnel matters, Bridgestone Retail Operations wants to assure customers that we take appropriate disciplinary action any time misconduct is identified.”
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