Fiat Chrysler Automobiles (FCA) is recalling almost 2,000 Dodge Journey and Ram vehicles with rear-view cameras that can malfunction in certain situations.
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The Auburn Hills, Michigan-based manufacturer notified the National Highway Traffic Safety Administration (NHTSA) on June 14, 2018 they will recall 1,837 2018 Dodge Journey and 2018 Ram 1500 vehicles built between May 1 and May 25, 2018. The affected vehicles contain rearview mirror camera displays.
The recall report states affected vehicles can experience a temporarily reduced field of view in the backup camera’s display when caution text is present. This reduced viewing area causes noncompliance with Federal Motor Vehicle Safety Standards regarding rear visibility.
FCA’s recall chronology states the company confirmed the display problem after a May 21, 2018 rearview mirror compliance test. Engineers noticed cautionary message text obscuring objects during the test.
The company’s Vehicle Safety and Regulatory Compliance team opened an investigation on May 22, 2018, and decided to conduct a voluntary safety recall on June 7, 2018.
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FCA will notify owners, and dealers will replace the rearview mirror, free of charge. The recall is expected to begin August 3, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is U58. Owners can also visit the NHTSA’s website and enter their VIN to see if their vehicle is included in any recalls.
Your vehicle’s manufacturer is legally required to fix any recalled problems for free. If the dealership refuses to fix the part or tries to charge you for the repair, contact the manufacturer immediately. The Highway Safety Act of 1970, which created the NHTSA, requires car manufacturers to pay for the recall and replacement of a defective part.
If the manufacturer fails to repair, replace, repurchase, or provide your recalled vehicle’s loss value, they are violating the warranty and a lawyer may be able to help you. Our Texas lemon law attorneys help their clients by dealing directly with the manufacturer on the clients’ behalf, working to promptly resolve the issue and get their clients back on the road. Thanks to the Magnuson-Moss Warranty Act, attorneys can seek their fees directly from the manufacturer, meaning a client can obtain legal counsel without having to pay attorneys’ fees directly out of pocket.