Mercedes-Benz USA announced on Aug. 30, 2018 they will recall almost 400 vehicles suffering from lane assist problems.
The manufacturer’s Jacksonville, Florida-based branch notified the National Highway Traffic Safety Administration (NHTSA) they will recall 375 2018 Mercedes-Benz S63 AMG 4Matic Coupe, 2018 Mercedes-Benz S65 AMG Cabrio, 2018 Mercedes-Benz S63 AMG 4Matic Cabrio, 2018 Mercedes-Benz S65 AMG Coupe, 2018 Mercedes-Benz S65 AMG, 2018 Mercedes-Benz S63 AMG 4Matic vehicles built between May 17, 2017, Feb. 8, 2018.
Mercedes-Benz’s recall report states the affected vehicles’ Active Lane Keeping Assist technology contains incorrect software calibration. This can keep the system from intervening if the vehicle veers out of the intended lane when speeds exceed 65 miles per hour. This reduces the system’s effectiveness and increases crash risk.
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The company’s recall chronology states Mercedes-Benz’s parent company Daimler AG started its investigation in November 2017 after internal testing showed the Active Lane Keeping Assist didn’t perform as expected. Engineers determined incorrect multipurpose camera coding caused the problem. Further analysis showed the incorrect camera coding prevented the Lane Keeping Assist system from working properly when traveling faster than 65 miles per hour.
Mercedes-Benz initiated a recall in early September 2018.
Mercedes-Benz will notify owners and dealers will update the multipurpose camera software free of charge. The recall is expected to begin October 5, 2018. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz’s number for this recall is 2018090008. Mercedes-Benz owners can also visit the NHTSA’s website and enter their VIN to see if their vehicle is included in any recalls.
Your vehicle’s manufacturer is legally required to fix any recalled problems for free. If the dealership refuses to fix the part or tries to charge you for the repair, contact the manufacturer immediately. The Highway Safety Act of 1970, which created the NHTSA, requires car manufacturers to pay for the recall and replacement of a defective part.
If the manufacturer fails to repair, replace, repurchase, or provide your recalled vehicle’s loss value, they are violating the warranty and a lawyer may be able to help you. Lemon law attorneys help their clients by dealing directly with the manufacturer on the clients’ behalf, working to promptly resolve the issue and get their clients back on the road. Thanks to the Magnuson-Moss Warranty Act, attorneys can seek their fees directly from the manufacturer, meaning a client can obtain legal counsel without having to pay attorneys’ fees directly out of pocket.